Legal notices
Last updated 21 August 2026
Who you are dealing with, and what applies to your order. Brilliani is the jewellery house of Compliance Condo B.V., a registered Dutch company. Everything below is published in full, because a promise called Born Clear is only worth something if you can check it.
Who is publishing this
Legal name Compliance Condo B.V.
Trading as Brilliani (jewellery) and Brilliani Labs (diamond simulation software)
Legal form Besloten vennootschap, a private limited company under Dutch law
Chamber of Commerce KvK 95458859, registered in the Netherlands
VAT number NL867139341B01
Registered office Koningin Wilhelminaweg 219, 2802 HE Gouda, the Netherlands
Email info@brilliani.com
When you place an order on brilliani.com, your contract is with Compliance Condo B.V. That is the company that takes your payment, ships your order, handles your return and answers your complaint.
What applies to your order
- Terms and conditions — what you agree to when you buy
- Returns and refunds — 30 days, free return label
- Shipping and delivery — times, costs and risk
- Model withdrawal form — the standard EU form, if you prefer it
- Privacy policy — what we hold and why
- Cookie policy — every cookie we set, and how to refuse them
Our wider compliance notices
The company behind Brilliani publishes a fuller set of notices covering the software side of the business and our conduct as a Dutch company. They apply to us as a whole, so they apply to your order too.
- Legal personality — the company, its registration and its governance
- Anti-money laundering — our standing under the Wwft, the due diligence we run, and our no-cash policy
- Intellectual property — the BRILLIANI trade mark and what you may reuse
- Cyber security — how the platform is secured and how to report a vulnerability
- Artificial intelligence — where we use AI, where we deliberately do not, and how we label it
- Accessibility — our WCAG 2.2 AA target and its known limits
We take no cash payments, in any amount. Every order is paid through a traceable method offered at checkout.
Certificates
Every stone we sell is lab-grown and certified. Moissanite ships with a GRA certificate; lab-grown diamond ships with an IGI report. The certificate number is on the document in the box and you can verify it yourself with the laboratory that issued it. We do not issue grading opinions of our own, and nothing we publish is a substitute for the laboratory report.
Raising something with us
Orders, returns and complaints info@brilliani.com
Privacy requests info@brilliani.com
Security reports security@brilliani.com
Post Compliance Condo B.V., Koningin Wilhelminaweg 219, 2802 HE Gouda, the Netherlands
We answer complaints within 14 days. If a complaint needs longer, we say so within those 14 days and tell you when to expect an answer.
Law and disputes
Dutch law applies. If you are a consumer, you keep every right that mandatory Dutch and EU law gives you, including the right to bring a dispute before the court where you live. If you would rather not go to court, write to us first at info@brilliani.com — and you can get free help from the European Consumer Centre in your country through eccnet.eu. The European Commission's Online Dispute Resolution platform has been discontinued and is no longer available.
These notices describe our practice and are published for transparency. They are not legal advice, and they do not replace the terms and conditions, which are what you actually agree to when you buy from us.